Return & Refund Policy
1. Return Eligibility
Customers may request a return or replacement within 8 days of delivery if the T-shirt received is damaged, torn, defective, incorrectly sized compared with the size ordered, or different from the product ordered due to an error on our part.
2. Customized and Printed Products
Customized or printed T-shirts are not eligible for return or refund due to a change of mind, personal preference, or incorrect size selection by the customer. However, if the product is defective, damaged, or incorrectly supplied due to an error on our part, the customer may request a return or replacement within 8 days of delivery.
3. Reporting a Problem
Customers must contact us within 8 days of delivery and provide their order number and clear photos or videos showing the problem. All requests will be reviewed and verified before approval.
4. Delivery and Return Shipping Charges
If the return is due to our mistake, such as sending the wrong size, wrong product, or a defective or damaged item, the customer will not be charged return shipping costs.
For other approved returns, applicable shipping or delivery charges may be deducted from the refund only where permitted by applicable law and where the customer is responsible for those charges.
5. Refunds and Replacements
After the returned product has been received and inspected, we will inform the customer whether the request is approved. Approved refunds will be processed through the original payment method where possible, or another mutually agreed method, within the applicable legal timeframe.
6. Contact Us
For return, replacement, or refund assistance, please contact us through the contact details provided on our website.