Terms & Conditions

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1. Ownership

This website is operated under the FirstAdd brand, a company specializing in custom printing, personalized gifts, and creative design services.

All content published on this website, including text, images, graphics, logos, product designs, and other materials, is the intellectual property of FirstAdd and is protected by applicable copyright and trademark laws.

2. Products & Services

We provide the following services: Custom T-Shirt Printing Personalized Mug Printing Cap Printing Sticker Printing Handmade Artwork Custom Design Services Since every product is customized according to customer requirements, production and delivery may take approximately 3–7 business days, depending on the order quantity and complexity.

3. Pricing & Payment

Product prices are displayed on our website or provided during the order confirmation process.

Payment must be completed before production begins.

We currently accept:

UPI

PhonePe

Google Pay

Bank Transfer

4. Returns & Refunds

Because all products are custom-made, we generally do not accept returns or provide refunds. However, if you receive: A defective product An incorrect product A printing error caused by us We will either replace the product or provide an appropriate refund. For complete details, please visit our Return & Refund Policy page.

5. Privacy & Data Protection

Your personal information, including your name, phone number, email address, and shipping address, will be used solely for processing your order and providing customer support.

For more information, please read our Privacy Policy.

6. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We do not control these external websites and are not responsible for their content, security, or privacy practices.

7. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice.

Any changes will be posted on this page and will become effective immediately upon publication.

8. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact us.

Email: akherhossain339@gmail.com

Phone: +91 96090 96447

Website: https://firstadd.in